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Embroidery digitizing, also called "a tape", is the process in which a graphic or logo is converted into the language of a commercial embroidery machine. This process requires specific software and a trained digitizer. The digitizer receives the artwork then begins to interpret the design using various stitch types and thread colors. Once the digitizer has completed the programming of the design a sewout is produced on the sample embroidery machine for qualtiy control. The cost varies depending upon the complexity of the design and the stitch count, but once your tape is made, you have multiple product options to embroidery, such as, hats, caps, shirts, polos, golf shirts, casualwear shirts, aprons, smocks, bags, cases, covers, totes, belts, blankets, jackets, coats, vests, shorts, pants, socks, towels, robes, and more.
Service Charges
• $5.99 Per 1000 stitches for 4-5 Day Standard Service
• $7.99 Per 1000 Stitches for 2-3 Day Express Service
• $9.99 Per 1000 Stitches for Next Business Day Priority Service
• Orders are only processed during business hours on business days, excluding US National holidays
• The "clock" for each service levels begins once we have clean art and all design questions answered. We do not always count from the moment that you place the order
• Minimum Tape Charge: $25.00 (5,000 stitches)
• Maximum Tape Charge $275.00
Design Archive
• All designs are archived for one year after submission.
Accepted Art Formats
• We can accept .jpg, .gif, .tif, .psd, .eps and pdf formats. However, .jpg format is the safest and most often used format.
• If sending vector art files (.eps), be sure to convert all text to outlines. If a file is not converted to outlines, you will be notified and will need to resend a outlined version of the art.
• MS Word documents will not normally work as art files. Due to the fonts changing from computer to computer, we cannot be certain that typed text will be in the same font that you or customer originally intended.
Output Formats
• Tajima (.dst)
• Melco Expanded (.exp)
• Melco Condensed (.cnd)
• Barudan (.dsb)
• Pulse Outline Format (.pof) + .dst ($10 extra) (.zip)
• Pulse Outline Format (.pxf) + .dst ($10 extra) (.pxf)
• (.zsk)
• (.erf)
• (.fdr)
Payment Options
• Check (pre-payment required)
• Credit Card
• Net Terms*
* Terms are available if you are part of a large national organization with centralized billing that has opened an account with us. Contact us regarding these terms and to create an account.
Edit Your Design
• Corrections and alterations after receiving your digitized file are made free of charge. However, there may be occasions when this is not applicable depending on the faults of each case. Examples of Free of Charge Corrections/Alterations are listed below:
- Adding and decreasing -5% to +5%
- Altering design size between -5% to +5%
- Design flaws caused by us
- Format Conversion
• Corrections/Alterations with Additional Charges of $15.00
- Alteration in design size from 5% to 15%
- Additional typesetting to an existing design
• Total alteration or re-digitizing of the design will be treated as a new job.
• Additional fees may apply if the artwork that you provide is not clear.
• Again, any artwork subject for modification will be charged $35.00/hour with a minimum charge of $15.00.
Artwork Services
• Art Modification Charge: $35/hour
• Minimum Art Charge: $15
Logo Liability Policy
• In the event of an error on our part, we limit our liability for any order to an amount up to the digitizing and/or artwork charges already applied to that order. In the case of an error being made in a tape and that tape is then applied to a garment, we will only refund/credit an amount up the amount of the charges.
NOTE:
• Some designs require individual review and custom pricing. A service representative will contact you in this case.
